07 April 2008

Nokia care center sucks

I had very worst experience with Nokia Care Center , I had minor software upgradetion problem in my Nokia 6680 and i went to the following nokia care center.

Samvradhi Technologies
A/4 Khb Colony,Koramangala, 5Th Block, 80Ft Main Road, ( Land Mark)Opp To New Shanthi Sagar., Next To Airtel Office Cross Road)., Koramagala, Bangalore-560095
Phone: 080 41224127
Email: samruthi_koramangala@nokiacareindia.com

Now the best part of story begin.
Day First : I went to that shop and asked for my cell repairing they said that will take 3 days.

Third day: I called them around 11:00AM they are not picking up the phone,
Fifth day: I called them again but still no response.
Six day : I went there and asked for my Cell, they said that they haven't fixed it because of the many customer . I asked for cell back so they have taken 100 Rs for inspection charges .
I really don't understand that what exactly they have inspected . when i called customer care they said that you don't have to pay them. Finally they said that the phone which i am using, i bought it out from india. Now the question come that when i went first time why they haven't told me same thing.

Conclusion : Conclusion is don't ever ever go to this Nokia Cara center .I will suggest that you can go to any local repair shop But don't go to "THIS" care center.


Randhir said...

Why did I not see your post before going there. See http://nokia-doesnt-care.blogspot.com/

Anonymous said...

I made the same mistake in past


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